Give your patients peace of mind.
Frequently Asked Questions
What does the program cost?
This program is provided to patients at no charge.
What is covered by MyGuarantee?
The MyGuarantee program reimburses eligible out of pocket expenses, up to the implant purchase price, with a maximum distribution of $5,000. These expenses generally include those complications that would require a surgical intervention or are otherwise related to a complication from the original surgery. A comprehensive list of all complications covered can be found in the Patient FAQs.
How long does the guarantee last?
Five years from the date of initial surgery.
How do patients enroll?
Patients are automatically enrolled in the program if the qualifying procedure is performed at an approved facility by a surgeon who is certified by the MyGuarantee program.
How do patients file a claim?
Patients have two options:
1. Contact the practice to assist with the initial claim submission.
2. Email claims@myguarantee.com.
How are claims compensated?
Covered claims are paid directly to the patient.
Do patients need to visit their original surgeon for any necessary follow-up surgery?
No. While the initial surgery must be performed by a surgeon who has been certified to participate in the MyGuarantee program, patients may visit any care provider for their follow-up care.